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What
is a virtual domain?
A Virtual Domain means having your own domain name (http://www.your-name.com)
without having to install expensive server hardware and software.
With a Virtual Domain, you utilize our server's storage space, however,
you are still professionally represented via your own personal Internet
web address domain name (www.your-name.com) and by your own personal
e-mail address domain name (you@your-name.com).
Can
I use my account for commercial purposes?
Yes, you can use your account for commercial purposes. The World
Wide Web has become the most efficient and cost-effective means
of making information available to the users of the Internet community
and we encourage our customers to utilize such an enormous medium.
How long does it take to setup a new account?
New accounts are set up in less than 24 hours from the time we receive
your order and can be processed in as little as 30 minutes! Once
an account is set up an activation notice will be sent to you via
email including your user-ID,password, and FTP hostname. You can
begin uploading files to your new website immediately by using your
IP Address.
Can I subdivide my space and resell it?
Yes, we do allow you to create subdirectories which you can use
to offer friends or clients space as long as its within our policy
guidelines. In your user interface you can even give them their
own FTP account and directory. However we do not point domains to
subdirectories of a main domain but strongly suggest our Multiple
Domain Account for clients with more than one domain name or who
wish to target search engines using an option like keyword.yourdomain.com
Can I register additional domains to point to
a subdirectory of my main domain?
No, this is something we do not presently offer but strongly suggest
our Multiple Domain Account. This will save your business a lot
of money and should give you all the options and features you need.
Can I have additional domains pointing to the
same main page as my current domain?
Yes, we can mirror your main web pages and mail system. This is
a great way to expand the marketing of your present business.
Are third level domains available?(myname.domain.com)
Yes, We can give you a third level domain name such as yourname.ourdomain.net
or if you have a existing domain with us anyname.yourdomain.com.
The packages are the same as the one posted for normal domains or
are a great option for the Multiple Domain Account, the advantage
to these is internic registration is not needed. This means no internic
registration fees.
Are extra FTP, telnet and pop accounts available?
Yes. For a minimal additional charge - please contact our sales
staff for a quote
Who is internic?
The InterNIC is an independent organization responsible for holding
the registration and routing of Internet domain names. Without these
people, it would be virtually impossible to maintain sanity on the
Internet. Registration fee is $70 for the first two years and $35/year
thereafter for your virtual domain name.
What if I go over my traffic allowance?
On most accounts we do not have a traffic allowance, you simply
need to follow our basic TOS Guidelines. On our Multimedia/Developer
and Miva accounts we allow a maximum of 8 GIG. Less than 1% of clients
use this amount of bandwidth. However your site is monitored and
you will receive email warnings prior to changes. You may purchase
extra traffic $20.00 per gig.
Can I add more space to my site?
Yes, you can purchase extra space at $1.00 per month for each additional
10 megs.
Can I install my own cgi scripts?
Yes, as long as the account type you are purchasing allows CGI We
only monitor for poorly written scripts that may become resource
hogs.
Will server side includes work on your server (SSI)?
Yes, SSI's will parse on any page ending in .sht or .shtml, rather
than the usual .htm or .html.
Can you handle foreign domain names?
Yes. We currently house domains from over 100 countries, for none
internic domain names you will need to file the registration with
your local NIC.
What type of java support do you offer?
Please see our Multimedia and Developer account for all the programming
features that are available. At present we do not support java servlets.
What is Majordomo?
Majordomo is a full featured mailing list program that allows your
customer the ability to subscribe and unsubscribe. This type of
list is particular designed as a method of interaction, and can
be run as a closed or open, moderated or not. As the list owner
you can control all email allowed to be distributed to the list.
Can I access my domain without the "www" in front?
Yes, you will be able to access the domain address with or without
the "www" in front of the domain name. Example:[http://www.your-name.com]
or [http://your-name.com] is acceptable, which ever you prefer.
Do you offer dialup internet access?
No, you will need local Internet access in order to maintain your
web site and retrieve email addressed to your site. If you have
questions concerning your current Internet access, and whether or
not it will comply with Zone Internet's web services, please contact
us via e-mail.
Do you handle the domain registration?
Yes we can as long as you authorize us to use your credit card to
register the domain. We will contact the InterNIC once your account
is activated to request either a new domain name registration nor
a domain name modification (transferring an existing domain to our
servers).
Can I transfer a existing domain to your servers?
Yes, just be sure to specify that you are requesting a transfer
and NOT a new domain. You should keep the service with your current
provider while waiting for InterNIC to complete the transfer process.
We will provide you with a temporary IP address soyou can mirror
the site on our server. All email and web pages will still be accessed
from your current site. When InterNIC announces the completion of
the transfer there is a 72 hour propagation period where visitors
could go to either site. At the end of the 72 hours you should contact
your previous host to have them delete the old domain from their
records and update their DNS record. If you use this same provider
for your Internet access you will not be able to access your domain
site until they update their DNS. When we file a modification, one
of the current listed contacts must ok the move. Internic will send
a email that you must ok to have the redirection of your domain
completed. If the contact email on your domain has changed from
the time you originally registered it, you will need to fax a authorization
to complete the process using a tracking number we will provide
upon request
How long is it before my domain is active?
Once the InterNIC announces that your domain name has been registered
(or transferred, if applicable), it usually takes about 72-hours
before it is active. All Internet providers must update their records
(DNS tables) to reflect the new site's location.
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